Last Updated: 22.02.2024
Thank you for choosing Quadeus Group for your marketing needs. We are committed to your satisfaction and success. Please read our Refund Policy carefully to understand how we handle refunds for our services.
1. General PolicyDue to the nature of our digital marketing services, including Web Development, Web Design, Brand Strategy, Social Media Marketing (SMM), Search Engine Optimization (SEO), Domain Rating, and Content Management, we typically do not offer refunds once work has commenced. We invest time and resources into your project from the start, which incurs costs that cannot be recovered.
2. Cancellation and Refunds- Before Work Begins: If you cancel your service request before we have started the work, we may offer a full or partial refund, depending on any preliminary work or expenses already incurred.- After Work Has Begun: Once work on your project has started, we are unable to offer a refund. However, we are committed to working with you to ensure your satisfaction and will endeavor to meet your project's requirements and expectations.
3. ExceptionsExceptions to this policy may be considered on a case-by-case basis at the discretion of Quadeus Group's management. In instances where a refund may be warranted, such as non-delivery of services or non-compliance with our service agreements, we will evaluate the circumstances and determine the most appropriate course of action.
4. Project TerminationIf a project is terminated by either party for any reason, we will provide an itemized bill for all work completed up to the point of termination. Payment for these services will be due in accordance with the terms outlined in your service agreement.
5. Contacting UsIf you have any questions or concerns about our Refund Policy or if you wish to request a refund, please contact us at contact form. We will review your request and respond as quickly as possible.
6. Policy UpdatesQuadeus Group reserves the right to modify this Refund Policy at any time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the new Refund Policy.